.Five9 (FIVN) has been actually rewarded the 2024 Aragon Analysis Innovation Award for AI Call Centers and called a Leader in two Aragon Study World rumors: artificial intelligence Agent Operating Systems in the ICC, 2025, and Intelligent Contact Center, 2025. The firm was identified as the most calculated seller in the AI Representative Platforms report.At the center of Five9’s innovation is their eyesight for The brand-new CX, where AI Representatives and AI-empowered Person Representatives team up to deliver hyper-personalized consumer knowledge. The company lately introduced brand-new improvements featuring Five9 GenAI Workshop, Five9 GeniusAI, and Five9 AI Agents.The award was presented at Aragon Transform 2024 on December 10, 2024, identifying Five9’s speculative use of technology in market progression and interruption.Five9 (FIVN) ha ricevuto il premio Aragon Research Technology Honor 2024 every i Centri di Contatto AI ed u00e8 stata nominata Leader in as a result of rapporti di Aragon Research study Planet: Piattaforme di Agenti artificial intelligence nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta happen il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 la loro visione per The NEW CX, dove Agenti artificial intelligence e Agenti Umani potenziati dall’ AI collaborano every offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Studio, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disturbance del mercato.Five9 (FIVN) ha sido galardonada downside el Premio Aragon Study Technology 2024 por sus Centros de Contacto artificial intelligence y nombrada Lu00edder en disk operating system informes de Aragon Research Planet: Plataformas de Agentes artificial intelligence en Los Angeles ICC, 2025, y Centro de Contacto Inteligente, 2025. Los angeles compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de la innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand new CX, donde Agentes artificial intelligence y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, la empresa ha introducido nuevos avances, incluyendo Five9 GenAI Center, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de la tecnologu00eda por parte de Five9 en Los Angeles evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI AI The NEW CX.
Five9 GenAI Studio, Five9 GeniusAI Five9 Artificial Intelligence Brokers. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Investigation 2024 put les Centres de Call artificial intelligence et a u00e9tu00e9 nommu00e9e Forerunner dans deux rapports d’Aragon Study Globe: Plates-formes d’Agents artificial intelligence dans l’ICC, 2025, et Facility de Connect with Smart, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le rapport sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur vision pour The NEW CX, ou00f9 Agents artificial intelligence et Professionals Humains soutenus par l’AI collaborent pour offrir des expu00e9riences clients hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Center, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de Los Angeles technologie the same level Five9 dans l’u00e9volution et Los Angeles interruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Study Innovation Honor 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Leader in zwei Aragon Research study World- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Innovation von Five9 steht ihre Sight fu00fcr The brand-new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, um hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Center, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am actually 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The provider was also named a Forerunner in The Aragon Analysis World for AI Representative Operating Systems in the ICC, 2025 as well as Aragon Analysis Entire World for Intelligent Contact Center, 2025. SAN RAMON, Calif.– (BUSINESS WIRE)–.
Five9 (Nasdaq: FIVN), supplier of the Smart CX System, has actually been called a champion of the 2024 Aragon Study Development Award for Artificial Intelligence Connect With Centers. Additionally, Five9 has been called an Innovator in pair of Aragon Investigation Planet documents: artificial intelligence Broker Operating Systems in the ICC, 2025, and Intelligent Connect With Center, 2025. This acknowledgment coming from Aragon Research emphasizes Five9’s posture as a forerunner in AI-elevated CX.
The AI Representative Platforms in the ICC, 2025 report openings Five9 as the absolute most
strategic supplier ranked in
the report, recognizing Five9 s tactical vision for AI-driven innovation in CX. At the center of the advancement is Five9’s vision for The NEW CX where AI Professionals and also AI-empowered Human being Representatives work together to supply hyper-personalized, simple and easy consumer expertises. By equipping organizations to supply transformative customer interactions while reducing expenses as well as improving performance, Five9 is actually setting new requirements for AI-powered services in the call facility business.
AI is fundamental for making extraordinary client experiences, and our team are actually honored to be determined through AragonResearch study as cutting-edge for our attempts to push the intelligent contact center onward, claimed Jonathan Rosenberg, Main Technology Police Officer and Head of Artificial Intelligence, Five9. Our focus has been actually, as well as will continue to be, assisting businesses provide those adventures with simple devices and also functionalities. With each brand-new advancement, our experts take a step forward for both Five9 and also for the field overall.
The Aragon Investigation Advancement honor recognizes providers leveraging lofty use of modern technology to not merely adjust as markets change, however to actively disrupt and also inform exactly how their markets will definitely grow. Five9 was formally shown with the honor on December 10, 2024, at Aragon Transform 2024, the yearly Aragon Research awards ceremony.Five9’s commitment to technology, particularly its own sight for combinationing AI Agents as well as AI-empowered Person Brokers, is actually establishing a new requirement for how companies can easily deliver hyper-personalized as well as seamless consumer expertises, mentioned Jim Lundy, Owner, Chief Executive Officer and Lead Expert, Aragon Research. This honor and report id builds on Five9’s commitment to supplying AI developments for CX.
Earlier this year, the provider presented brand-new developments, consisting of Five9 GenAI Center, Five9 GeniusAI, and Five9 Artificial Intelligence Professionals, that transform the way companies approach CX, steering much better results for each customers and representatives. About Five9. The Five9 Intelligent CX Platform, powered through Five9 Brilliant AI, offers an extensive room of answers to electrical power AI-elevated customer knowledge that supply better business end results and also Bring Happiness to CX.
Our linked cloud-native offering allows hyper-personalized client experiences and additional equipped workers, making every consumer interaction even more linked, easy, as well as private. Trusted through 2,500 +clients as well as 1,400+ partners globally, Five9 brings together the energy of artificial intelligence, our system, and our people to steer AI-elevated CX.To learn more, go to www.five9.com. Involve with us @Five9, LinkedIn, Facebook, Blog.
u00a9 2024 Aragon Analysis, Inc. and/or its Affiliates. All Liberties Set aside.
The id of an Aragon Investigation award victor is not a promotion by Aragon Analysis of any sort of seller, item, or even service. Sight source version on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Corporate Communications Supervisor. Press@five9.com. Source: Five9.
FAQ. What significant honors performed Five9( FIVN) succeed in 2024 from Aragon Analysis? Five9 won the 2024 Aragon Research Innovation Award for AI Connect With Centers as well as was actually called an Innovator in two Aragon Study Globe records: artificial intelligence Agent Operating Systems in the ICC, 2025, and also Intelligent Get In Touch With Center, 2025.
What brand new AI items carried out Five9( FIVN) launch in 2024? Five9 presented Five9 GenAI Studio, Five9 GeniusAI, as well as Five9 AI Agents to completely transform client adventure monitoring.Just how does Five9’s( FIVN )BRAND-NEW CX sight impact customer service? Five9’s NEW CX eyesight combines AI Representatives along with AI-empowered Individual Agents to provide hyper-personalized, easy customerexpertises while lowering expenses and boosting performance.
What was actually Five9’s( FIVN) strategic job in the Aragon Analysis Globe 2025 report? Five9was actually installed as the absolute most tactical supplier in the AI Representative Operating Systems in the ICC, 2025 file, acknowledging their critical vision for AI-driven development in CX. When carried out Five9( FIVN) receive the AragonResearch Innovation
Award
?
Five9 was actually formally offered along with the award on December 10, 2024, at the Aragon Transform 2024 honors ceremony.